Terms of service

By using Sidik Dokumen you agree to these terms. Please also read our privacy policy.

In effect from 21 October 2026.

The service

Sidik Dokumen makes copies of a document with a different hidden mark for each recipient, and checks documents for that mark. Sidik Dokumen is run by CERIS.

Hidden marks help trace where a leak came from, but cannot guarantee that every copy can be traced. A mark can be lost if a document is retyped, printed and scanned, photographed from a screen, or recompressed. A check result is a lead, not the only proof. The About page explains the limits.

Accounts and keys

The free version works without an account. If you create one, use an email you can read and keep your password secret. You are responsible for use through your account.

Only you know your owner keys and vault passphrase. If you lose them, we cannot recover them.

Use that is not allowed

Uploading documents that break the law, or that you have no right to share.

Uploading harmful files, or trying to break into, overload, or get around the limits of the service.

Using check results to threaten, harass, or accuse people without grounds. Any follow-up to a leak must stay within the law.

We may limit or end access if these terms are broken.

Plans and payment

Prices and what each plan includes are on the Pricing page, in rupiah. A plan runs for 30 days from when we confirm your transfer and does not renew automatically.

Moving from Lite to Pro: your remaining paid Lite days come off the Pro price. Buying Lite while Pro is active: Lite starts when Pro ends.

If prices change, periods you have already paid for are not affected.

Refunds

Within 3 days of the plan starting, and if fewer than 5 documents have been marked, you can ask for a full refund.

If the service can’t be used for more than 24 hours in a row because of a problem on our side, your plan is extended by the length of the outage. If you prefer your money back, we refund it pro rata.

Outside these two cases, payments are not refundable.

There is no automatic billing. A plan simply ends if it isn’t renewed.

Moving from Lite to Pro: your remaining Lite days come off the Pro price, so you never pay twice. Buying Lite while Pro is still active: Lite starts when Pro ends.

Availability

We work to keep the service running, but there can be outages or maintenance. For an outage of more than 24 hours in a row on our side, the refund terms above apply.

Limits of liability

We are not liable for indirect losses, such as lost profit or data, arising from use of the service. Our liability is at most what you paid us in the last 3 months.

Keep your own original documents. Copies on our server are deleted when their download window ends.

Your documents

Your documents remain yours. We only process them to run the service.

Governing law

These terms are governed by the laws of the Republic of Indonesia. We will first try to settle any dispute by discussion.

Changes to these terms

If these terms change, the date above changes too. We announce important changes on the site before they take effect.

Contact us

Questions about these terms: WhatsApp +62 822-8852-1900.

Chat on WhatsApp